Frequently Asked Questions
All Community Education classes are not-for-credit, non-transferable, personal enrichment or career development classes. See Item #1 below for more details.
If you seek information on campus locations and Campus Parking, please visit our Campus Parking page. For future reference the link is the first link in the vertical navigation bar at the left.
Real Estate Classes: For those who had taken our real estate classes and need a reprint of your Certificate of Completion, please contact our office at email@example.com. Note that beginning September 1, 2020, there will be a $50 reprint fee to request a copy of the Real Estate Certificate.
1. Are Community Education classes not-for-credit, and non-transferable?
All Community Education classes are non-academic, non-transferable, not-for-credit classes. For classes found in the academic Santa Monica College schedule of classes you are required to contact the associated department, for example, for English 24, you would contact the English Department at SMC. To get specific departmental phone numbers, you can search the SMC college directory. The only classes Community Education can give registration information or support regarding, are those found in the Course schedule on our website at commed.smc.edu. If a class is not listed in our Community Education class schedule we will not have any information on that class.
2. How do I use my credit voucher?
Credit Vouchers are good for 2 years from date of issue. Once you receive a credit voucher, there is nothing further you need to do, as the credited amount will be automatically deducted from the next course or courses you register into that are in your shop cart when you check out. If you register into a course whose fee is less than the voucher amount, the remaining voucher balance will be applied to any other future course(s) for which you register. If the voucher amount is less than the course fee, you will only be billed for what is owed when the voucher amount is subtracted.
3. Can I use my Santa Monica College user name and password to login to Community Ed?
Our registration at Community Education is separate from Santa Monica College Academic and SMC Emeritus College. If you have not registered for Community Education classes before you will have to create a new account with new user name and password for our registration system.
4. How are Community Education Classes useful ?
Community Education classes are for personal enrichment and professional development. We offer both ground and online classes that support continuing education for those not looking for a degree. Our classes are short-term, not-for-credit classes and are non-transferable for academic credit. Some classes are open to students under 18 with permission of the instructor. SMC Community Education classes are not equivalent to credit classes and cannot be used to meet prerequisites in the SMC credit program. Some of our classes offer a certificate of completion, or prepare one to successfully pass an accreditation exam.
5. Is there a minimum age limit for students to attend a class?
Currently, the minimum age to enroll in Community Ed classes is 17 years old, as most classes are geared towards adults. Occasionally, we will offer special classes specifically for children and teens
6. What happens if I need to cancel a class?
NO CANCELLATIONS AFTER A CLASS HAS BEGUN, so choose courses carefully! Requests for withdrawal from a class must be submitted in via email at least seven business days before the start date of the class; receipt of requests made via other methods, such as phone messages, will not be accepted. You may receive a credit voucher applicable to future Community Education classes, which is valid for two years from the date of issue. A minimum service charge of $10 per class cancellation will be withheld. Full Refunds are granted ONLY if a class is canceled, discontinued, or rescheduled. In the instance of canceled classes, the course fee is automatically refunded. Credit card refunds are processed within seven business days. Note that not reading the class description and noting the date/time of classes causing a class to be missed is NOT grounds to request a refund.
Important Information: Refunds are NOT issued for absences nor prorated for late registrations. Missed class meetings may not be made up in another class. There is no auditing of classes. Students are highly encouraged to register before class begins. Returned checks will be subject to a $25 handling charge. Some high demand classes, such as Glass Fusing and Good Times Travel day trips, have separate and different refund policies stating that all registrations are final, and no refunds, credits, or transfers will be given. Please bear that in mind when registering for those classes.
Trips & Tours: Except where noted, cancellation and refund requests must be received two weeks prior to trip departure date, and will be granted only if space is re-sold by Community Education. It may be possible to send a substitute in your place with prior notice to Community Education. When approved, refunds will reflect processing fees per person AND any unrecoverable expenses such as lodging, tickets, etc.
Day trip fees and deposits paid to SMC Community Education: Refunds to reflect $20 processing fee per person. Tour fees paid to Good Times Travel: If travel protection has not been purchased, only recoverable funds less a cancellation charge of $50 will be reimbursed once payment has been made. If travel protection has been purchased, you will receive a full refund (or partial if in route), minus the cost of the premium. Note: Travel protection/cancellation insurance for multi-day tours is highly recommended. Pre-existing medical conditions are covered only if protection is purchased at time of deposit. Insurance also available for day trips.
Certificate Programs/Series Courses: Some courses are offered as part of a series for discounted rates. If you decide to drop an individual class, or classes, from a certificate program or course series, discounts will no longer apply. Course fees will revert to the non-discounted amounts and the refund will be adjusted accordingly.
7. How do I register for ed2go online classes or contact ed2go for assistance?
Visit our website at http://ed2go.com/smce - browse for a class you like, click on the add to cart button, you will be asked to login or create a new account; after creating the new account and logging in, proceed to checkout and pay for the class. (for career training programs visit: careertraining.ed2go.com/smce )
View the video below for a more visual step by step guide:
8. To whom do I pay the materials fee?
Material fees are paid directly to the instructor at the first class meeting. Please bring cash in fee amount, as instructor may not have change available.
9. How can I contact my instructor?
Your instructor's name and email address will be found in the course confirmation email that you receive after registering for a class.
10. Where are classes held and where do I park?
Google Map to SMC Bundy Campus | Map for SMC Satellite Campuses
NOTE UNTIL FURTHER NOTICE ALL SMC CLASSES INCLUDING COMMUNITY EDUCATION CLASSES ARE PRESENTED ONLINE DURING THE COVID-19 PANDEMIC.
All SMC parking lots require Head-in parking only.
Bundy Campus: 3171 S. BUNDY DR. | Parking Permit for Bundy (PDF)
SMC Main Campus: 1900 Pico Blvd. Beginning Friday afternoons and on the weekends, parking on SMC's main campus is FREE and no permit is required. Head-in parking ONLY is strictly enforced. Parking Permits are required at all other hours -- Monday through Thursday, and until 12 pm on Friday. Parking permits for the Main Campus are not available for purchase by Continuing & Community Education students. As Community Ed classes are only scheduled on the Main Campus during off-hours, following these guidelines, there should be no problem in parking.
Airport Arts Campus: 2800 AIRPORT AVE. (Parking is free. No permit required during hours of scheduled Community Education classes.) Head-in parking ONLY is strictly enforced. Park anywhere NOT marked "Permit Parking Only."
Emeritus College: 1227 SECOND STREET (Parking is available in the City parking structure #2, located at the corner of Second Street and Wilshire Blvd. Parking is free for the first two hours, and $1 for each additional 1/2 hour until 6 pm. After 6 pm, there is no free parking in the City structure, and parking is $5 for the entire evening, or any portion of it.) Head-in parking ONLY is strictly enforced.
Some classes are held off-site in the community. Those locations and directions will be noted on your confirmation after you have registered.
Disclaimer: While we strive to maintain accurate and up-to-date information on parking at the college, please understand that the parking policies for Santa Monica College can change without notice. All parking regulations are created and enforced by the Santa Monica College Campus Police and anyone parking on the college's property is advised to read and adhere to all posted signs. Ultimately, it is the responsibility the individual to read, fully understand, and abide by the regulations set by our parking enforcement.
11. How do I register for Community Education Classes?
For an illustrated step-by-step guide to creating an account and registering in a class, please visit our Getting Started page.
Payment by credit cards only. If using a fillable form or printout, you can print out the registration form and mail the completed form (see below). You may also fax your completed form with your credit card information (all credit cards accepted) to (310) 434-3409.
BY PHONE: (310) 434-3400 (option #2) (Telephone Registration Hours are 9:00 am to 4 pm Monday through Friday.
BY EMAIL: Download this Registration Form* or use the printed one found in our catalog schedule. Please fill out the form with your personal and credit card payment information. Note that we are not able to accept payment with checks. Email your registration form to: firstname.lastname@example.org
12. What happens to my personal information?
14. Transportation, Field Trips & Excursions?
SMC Continuing & Community Education does not provide transportation for any voluntary field trips or excursions to any off-campus locations. Although staff may assist in coordinating this transportation or may recommend travel routes, etc., Santa Monica College is in no way responsible and assumes no liability for any losses or injuries resulting from any non-District-sponsored transportation. If you ride with another SMC student, that student is not an agent of, or driving on behalf of, Santa Monica College. According to California Code of Regulations 55450, if you participate in a voluntary field trip or excursion, you are deemed to have held harmless the District and its officers, agents, and employees from all liability or claims which may arise out of or in connection with your participation in this activity.
15. Can I register on the first day of class?
Yes, if space is available. We encourage you to register early as many classes fill prior to the class date. Classes with low enrollment may be canceled prior to the first day of class.
16. Can I change my own profile?
Yes. Log into your account, then edit any of the information you would like to revise.
17. What if a Class is Canceled?
Course fee is automatically refunded, in the same format as original payment, within 6 weeks. Every attempt will be made to contact students ahead of time.